Account Manager
Singapore
Our client is a global system provider of innovative drive solutions and they are looking for an Account Manager, Singapore. He / She will be also be responsible for sales engineering and technical customer service activities that meet or exceed customer expectations; as well as to promote the revenue growth of company’s products for a designated list of key accounts in Singapore.
JOB DIMENSION (SCOPE)
- Develop relationships with key people at each designated key account
- Prepare, select, and communicate quotations to designated key accounts
- Coordinate order processing to be efficient and accurate
- Determine customer requirements and expectations in order to recommend products
- Expedite and provide status updates on orders for designated key accounts
- Document benefits and cost savings to designated key accounts when requested
- Inventory evaluation and recommendations to meet customer needs
- Follow up on all warranty or service repairs for designated key accounts
- Prepare and conduct presentations of products and services to designated key accounts (Sales Calls)
- Coordinate technical support when necessary
- Handle calls and all general customer service support duties for all customers within the district when not involved with designated key account activities
- Determine sales potential for designated key accounts through inquiry, observation, or periodical research.
- Utilize SAP and CRM to accomplish standard work
- All other duties as needed to meet customer expectations
JOB REQUIREMENT
- Mechanical or Electrical Engineering Degree Required
- 8 years of outside sales experience
- Understanding of inverter / servo drive / AGV (automated guided vehicle) will be preferred
- Possess own vehicle for sales activities
- Ability to prioritize work; Strong interpersonal skills; Good mathematical & spatial skills; strong communication & computer skills.